Help, trouble with my Dell XPS

[Starrywalsh]

My Dell XPS wont let me log in, when I turn it on and enter my password I get a message saying unable to access user profile, I run a diagnostic on it and a red x came up under harddrive but it gave me no info, anyone have any ideas? :shaking:

[Step_7]

Will it let you get on under safe mode?

F8 on startup will let you choose to start in safe mode.

[Starrywalsh]

I did enter safe mode, but if I tried to restore or repair I had an error.... I eventually gave in and just reset to factory settings

[MiniMpi]

How did you get on after you did that Mark?

[Starrywalsh]

Im in the middle of downloading everything that I lost etc Ferg, at least the computer is ok again!

[MiniMpi]

Good and bad so! At least it's working for you

[Starrywalsh]

I actually have two buddies that had to do the same Ferg, very strange, 3 people hit with same problem in a day!!

[MiniMpi]

Feck!!!
That's Dell for ya!

[Step_7]

I actually have two buddies that had to do the same Ferg, very strange, 3 people hit with same problem in a day!!

Sounds more like a virus type problem if it suddenly happened to 3 of you? irate:

[Starrywalsh]

Avast will be getting replaced with Norton again if thats the case

[Owen]

That'd be a very silly thing to do. Norton's a big pile of steaming horse manure, and Avast regularly wins awards for it's protection and security.

[Starrywalsh]

oh :violent:

[Si]

Oh good old dell yet again....nowt but probs with my Dell Laptop, as ive mentioned somewhere in this section before, and many motherboards later im nurturing it few its last few months....TBH i use my ipod touch more now !